Privacy Policy
Draft — [DATE TO BE ADDED]
Draft: this page needs checking by a qualified professional before the site goes live. Highlighted items still need completing.
The Hotel Man is the data controller for personal data collected through this website. ICO registration number: [ICO REGISTRATION NUMBER — TO BE ADDED].
What we collect
Your name, email, phone or WhatsApp number, booking details (dates, guests, pets, special requests) and payment status. We don't receive your card details; our payment provider handles them.
Why we use it
To answer enquiries and arrange and manage your booking (contract). To meet legal and accounting duties (legal obligation). To improve our service (legitimate interests). We'll only send marketing if you've opted in.
Who we share it with
The accommodation provider for your stay. Our payment provider. Our email and hosting providers. We never sell your data.
How long we keep it
Booking records are kept for [6] years for accounting purposes. Unconverted enquiries are kept for [12] months. [TO CONFIRM]
Your rights
You can ask for access to your data, or ask us to correct it, delete it, restrict it or move it. You can also object to how we use it. Email info@thehotel-man.com. You can also complain to the ICO (ico.org.uk).